PRIVACY & POLICY

Privacy Policy

Regulations

Gleam Global Services India Pvt Ltd provides a variety of services that are intended to enhance communication between our clients and their customers, prospects, employees, and business partners. We prohibit the use of our services for any illegal or illicit purpose. As such, we expect our clients to use appropriate contact lists and content, and to follow good business practices in keeping with that intent. Gleam Global Services India Pvt Ltd prohibits the use of its services to post or distribute illegal, pornographic, or indecent material. Gleam Global Services India Pvt Ltd does not provide any marketing lists but does offer various list management services, such as duplicate elimination. The client is solely responsible for any content and any list(s) used. Gleam Global Services India Pvt Ltd maintains an opt-out service so recipients can choose to not receive future transmissions. The use of Gleam Global Services India Pvt Ltd Services may be subject to various Indian, state or provincial regulations. For more details regarding our terms kindly visit terms and conditions page.

Gleam Global Services India Pvt Ltd Online Privacy Policy

Your privacy is very important to us. Gleam Global Services India Pvt Ltd maintains strict customer information privacy policies and uses state of the art technologies to safeguard customer information and communications from unauthorized intrusions. Gleam Global Services India Pvt Ltd has put in place the following Privacy Policy to protect customer identifiable information. Except as specifically modified in a Customer Agreement, this policy covers Gleam Global Services India Pvt Ltd and its corporate affiliates, and applies to all "customer identifiable" information that Gleam Global Services India Pvt Ltd obtains when a customer registers for or uses an Gleam Global Services India Pvt Ltd online service, including visiting an Gleam Global Services India Pvt Ltd owned and controlled web site ("Gleam Global Services India Pvt Ltd Web Site"). Gleam Global Services India Pvt Ltd will continue to protect customer information derived from its local and long distance services consistent with Indian laws and with Indian regulations.

Customer Identifiable Information

Online privacy concerns focus on the protection of "customer identifiable" information which a customer reasonably expects to be kept private. "Customer identifiable" information is information which can be associated with a specific individual or entity, including, for example, a customers name, address, telephone number, e-mail address, and information about online activities that are directly linked to them.

As is common practice, we collect customer identifiable information, such as name, address, telephone number, and a variety of other information in the course of billing and providing telephone services to a customer. As an Internet based service, we also collect information about you and your on-line preferences.

In the course of using our Web site and Internet services, we also automatically track certain information about you. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser you are using, and your IP address. We use this information in the normal operation of the site and we may disclose this information on an aggregated basis.

Disclosure

Except as provided in this Policy, Gleam Global Services India Pvt Ltd will not sell, trade, rent or disclose to third parties any customer identifiable information derived from the registration for or use of an Gleam Global Services India Pvt Ltd online service -- including customer names and addresses -- without the consent of the customer (except (i) as required by subpoena, search warrant, or other legal process or in the case of imminent physical harm to the customer or others, or (ii) in the case of our resellers or dealers, where you have already provided such customer identifiable information to such reseller or dealer). When Gleam Global Services India Pvt Ltd uses other agents, contractors or companies to perform services on its behalf, Gleam Global Services India Pvt Ltd will ensure that such agents, contractors or companies protect your customer identifiable information consistent with this Policy.

Collection and Use

Gleam Global Services India Pvt Ltd will collect and use customer identifiable information for billing purposes, to anticipate and resolve problems with your service, or to create and inform you of products and services that better meet your needs. This means that Gleam Global Services India Pvt Ltd may use your customer identifiable information, in conjunction with information available from other sources, to market new Gleam Global Services India Pvt Ltd services to you that we think will be of interest to you, to inform you of enhancements or changes to your existing service, and for other reasons, but we will not disclose your customer identifiable information to third parties who want to market products to you. Gleam Global Services India Pvt Ltd may contact you from time to time by means of automatic dialing equipment, your Gleam Global Services India Pvt Ltd voicemail box, e-mail or by other available means.

Customer-identifiable information which a visitor volunteers at one of the Gleam Global Services India Pvt Ltd Web Sites to order Gleam Global Services India Pvt Ltd services other than online services will be protected just as if the information had been provided under more traditional ways of ordering that service.

Web Traffic and Statistics

Our web hosting company, monitor certain pages of our web site for the purpose of reporting web traffic, statitics, advertisement "click-throughs" and /or other activities on our site. Where authorized by us, they may use cookies, web beacons and/or other monitoring technologies to compile ANONYMOUS statitics on our web site visitors. NO PERSONALLY IDENTIFIABLE DATA IS COLLECTED BY OR TRANSFERRED TO WEB HOSTING COMPANY.

Security

Gleam Global Services India Pvt Ltd has implemented technology and security features and strict policy guidelines to safeguard the privacy of your customer identifiable information from unauthorized access or improper use, and we will continue to enhance our security procedures as new technology becomes available.

E-mail, Fax Mail and Voice Mail Contents.

Gleam Global Services India Pvt Ltd will not read or disclose to third parties private e-mail communications that are transmitted using Gleam Global Services India Pvt Ltd services except as required to operate the service or as otherwise authorized by law.

Improper Conduct

Gleam Global Services India Pvt Ltd may also use customer identifiable information to investigate and help prevent potentially unlawful activity or activity that threatens the network or otherwise violates the customer agreement for that service.

Junk I-mail

It is our intention to use legally available means to prevent distribution and receipt of unsolicited commercial faxes, e-mail, and voice mail ("junk I-mail") through the service, and we specifically restrict customers from taking any actions which impose an unreasonable or disproportionately large load on Gleam Global Services India Pvt Ltd resources. We would like to ask that any customer that is annoyed by receipt of such junk I-mail, please report such activity to Gleam Global Services India Pvt Ltd via our Gleam Global Services India Pvt Ltd support form so that we can attempt to prevent further junk I-mail from the same source.

Third Party Collectors of Information

Our policy only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, different rules may apply to their use or disclosure of the personal information you disclose to them. In the case of dealers and resellers of Gleam Global Services India Pvt Ltd services or Gleam Global Services India Pvt Ltd co-branded services, we exercise commercially reasonable efforts to cause such persons to honor the provisions of this Privacy Policy, but we cannot be held responsible if they fail to do so. Since we do not control the privacy policies of third parties, we encourage you to ask questions before you disclose your personal information to others.

Cookies

Like most Web sites, Gleam Global Services India Pvt Ltd makes use of browser "cookies." Cookies are files written to a users hard disk and read by server programs to inform a Web site if the user has previously visited that site. We use cookies to continually enhance your Gleam Global Services India Pvt Ltd experience, and may use them in the future to store customer preferences and choices. Our Subscriber Login and Subscriber Services pages may use cookies to store and retrieve session identifiers that correspond to a secure database containing each customers user name and password information. This facilitates access by customers to Gleam Global Services India Pvt Ltd customer services.

Changes to Gleam Global Services India Pvt Ltd Privacy Policy

We may make changes to this policy from time to time. You can review the most current version of our Privacy Policy at any time at www.skyvoicetechnologies.com, so be sure to check back periodically. We may also decide to notify our customers by e-mail of significant changes.

Comments or Concerns

If you have any comments or concerns about our Privacy Policy you may contact us at support@skyvoicetechnologies.com.